PRIVACY POLICY – LAVU.CO.UK

General information

This Privacy Policy sets out the rules for the processing of personal data collected through the lavu.co.uk online store (hereinafter “Store”). The document describes the types of data, the purposes of their processing, the legal basis, the Customer’s rights, and the Administrator’s obligations. The Personal Data Administrator is: LavuStyle LTD United Kingdom. Email: [email protected]. Telephone: 07404986533 (we answer or return calls at our convenience). Due to our online-only operations, the full mailing address is provided to Customers upon request. The Company complies with the UK GDPR (UK General Data Protection Regulation) and the Data Protection Act 2018.

Scope of processed data

The Administrator may process the following personal data of Customers: Data provided when placing an order: name and surname, delivery address, email address, telephone number, billing data (billing address, VAT number – if applicable), technical data: IP address, cookies, device data, history of interactions on the website, payment data: information on the payment status (the Store does not store payment card data). Payments are processed by operators such as PayPal, Stripe, Klarna in accordance with their privacy policies.

Data processing purposes and legal basis

We process personal data for the following purposes: 1) Order fulfillment – necessary for the performance of the contract (Art. 6 paragraph 1 letter b UK GDPR) 2) Managing the Customer’s account in the Store (Art. 6 paragraph 1 letter b UK GDPR) 3) Communication with the Customer Answering questions, handling returns and complaints (Art. 6 paragraph 1 letter b and f UK GDPR) 4) Marketing and newsletter Only with the Customer’s express consent (Art. 6 paragraph 1 letter a UK GDPR) 5) Profiling and traffic analysis Cookies used for statistics and marketing (Art. 6 paragraph 1 letter f UK GDPR) 6) Accounting and tax obligations (Art. 6 paragraph 1 letter c UK GDPR) —

Sharing personal data

Data may be transferred to: courier companies (Royal Mail, DPD, Evri, etc.), payment processors, accounting offices, IT service providers (store platform, hosting, email). The Administrator does not sell personal data to any external entities. Data may be transferred outside the UK only to countries that ensure an adequate level of data protection.

Data storage time

up to 6 years – accounting and tax data until consent is withdrawn – marketing data up to 24 months – complaint data up to 12 months – analytical data (cookies). After the indicated periods, the data is deleted or anonymized. —

Customer Rights

You have the right to: access your data rectify your data erase your data (“right to be forgotten”) restrict processing data portability object to processing
withdraw consent at any time To exercise your rights, please write to: [email protected] Complaints can be directed to: Information Commissioner’s Office (ICO)
– https://ico.org.uk —

Cookie policy

The store uses cookies for the following purposes: proper operation of the website, shopping cart management and login, content personalization, traffic analysis (Google Analytics, Meta Pixel), remarketing activities. Users can change cookie settings in their browser at any time.

Data security

LavuStyle LTD uses appropriate technical and organizational measures: SSL encryption, server protection, security against unauthorized access, system updates, employee authorization control —

Newsletter

Subscribing to the newsletter requires express consent. You can unsubscribe at any time via the “Unsubscribe” link.

Changes to the Privacy Policy

This policy may be updated from time to time. The current version is always available at lavu.co.uk. —

Contact

E-mail: [email protected]

Mobile: 07404986533